21 Apr

Access Engineer - Navi Mumbai - Reliance Jio Infocomm Limited

Position
Access Engineer
Company
Reliance Jio Infocomm Limited
Location
Navi Mumbai MH
Opening
21 Apr, 2017 30+ days ago

Reliance Jio Infocomm Limited as the company that open the jobs vacancy, have some qualification and spesification especially for the Access Engineer jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Reliance Jio Infocomm Limited company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

Job Responsibilities :
1. To ensure First level proactive and reactive maintenance is
being done regularly and prioritize faults to meet SLA
2. To handle emergencies and if required coordinate with second level
operations and investigate faults/cause related to
system/network problems
3. Dealing with complaints and escalations raised by end-customer
Operations/CC center
4. To handle and analyze Trouble Tickets and recommend timely actions
and solutions to Trouble Tickets when necessary
5. To guide engineers for configurations, fault management and trouble
shooting
6. Proactive Problem Identification and Perform Access Database Audit

  • Education Requirement : BE (EC/CS/IT)

  • Experience Requirement :
    Minimum 2 Years - Maximum 5 Years

  • Skills & Competencies :
    1. Knowledge of core and service platforms availability as per the
    agreed SLA
    2. Ensure the usage of all processes and tools as per guidelines

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