Sales Manager Corporate Payroll - Bangalore - Deutsche Bank
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Job ID: 3142244
Location: Bangalore, India
Private & Commercial Clients
Deutsche Bank's Private & Commercial Clients (PCC) Business Division provides banking and other financial services to private, commercial and corporate clients in Germany, Europe and Asia. PCC's products and services include payment and current account services, investment management and retirement planning, as well as personal loans and mortgages. For small and medium-sized clients, PCC offers a full range of services, e.g. from start-up financing to structured finance. Together with the Group's business divisions, we leverage the possibilities of interest rate and foreign currency management, foreign trade and the capital markets.
As the leading private bank in Deutsche Bank's home market, PCC provides services to more than eight million clients in Germany, in addition to five million clients abroad. PCC has more than 1,600 branches in Germany, Italy, Spain, Belgium, Portugal, Poland and India.
The branch network is complemented by a mobile network of independent advisors and by direct sales channels.
Position Overview Functional Title – Sales Manager – Corporate Payroll
Branch Banking is the liability business for Deustche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking.
The primary objective is effective management of payroll acquisition channel and over achievement of team’s target on acquisition of payroll clientele
Team Management: Ensure all new joiners undergo onboard training, product training, operational risk training, KYC / AML training within 45 days from the date of joining.Identify training, development and counselling needs within the team and ensure the same are met.Lead and motivate the acquisition channel to over achieve the business goals set.Talent spotting to ensure appropriate exposure and career opportunities, succession planning for performers in the channel.Productivity of all the team members is at par with the set benchmark
Acquisition: Increase acquisition of Target clientele across in Payroll segments .Periodically conduct approved local level sales drive (micro events) for the acquisition team to build in more enthusiasm, aggression and robust NTB momentum.Assist team in acquiring new accounts from group companies / family of existing customers.Assist team in acquiring new accounts from referrals from existing customers
Relationship Building / Deepening / Cross Sell: Ensure consistent growth of the Payroll portfolio.Work closely with the Head Acquisition and team and establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book.Build a robust momentum with regard to the third party distribution (insurance, auto loans, mortgages) and fee income to scale up the client portfolio growth, in line with the set targets.Implement customer contact programs to ensure his share of wallet with the bank increases.Close monitoring of average revenue per customer and corporate profitability.Ensure timely upload of payroll salaries
Retention: Ensure top class service delivery to clients to be in line with the best in the industry.Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances.Work towards reactivating accounts which have stopped transacting or depleted in balances.Assist in resolving service hurdles to create a delight situation for customers.
Risk Management & Governance: Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time.Provide regular feedback on the changing customer needs to the Product team and Service Quality team.Any suspicious transaction to be immediately reported to the Area Manager.Promotion of Alternate Channels.Increase customer contactability by capturing email address and mobile number.
Candidate Skills : Should have experience in servicing or sourcing clients. Prefer applicants from Banking / Insurance / Credit Cards / NBFC. Should have excellent communication in English and should be well groomed and the minimum qualification required is graduation.
In return, Deutsche Bank offers a challenging and rewarding career where your contribution is valued and rewarded. We have an inclusive and friendly working environment coupled with excellent facilities and benefits.
Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Please let us know if you require any adjustments to enable you to apply or attend an interview. If you would like to discuss your requirements, or have any concerns about the application process, please contact your recruiter.