19 May

Manager Crm - Bangalore - Flexi Partners

Position
Manager Crm
Company
Flexi Partners
Location
Bangalore KA
Opening
19 May, 2017 10 days ago

Flexi Partners as the company that open the jobs vacancy, have some qualification and spesification especially for the Manager Crm jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Flexi Partners company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

Greeting from flexi partners.

We are looking for "Manager CCS" for a leading Real Estate company

Location : Bengaluru (devanahalli)
Exp : 7+ years

Job Desciption:
Work closely with the Engineering Department to understand project status and delays (if any); Ensure timely communication of the same (status updates) to the customer
Regularly interact with customers to understand issues / concerns / complaints / modification requirements; Communicate these promptly to the Engineering Department and ensure timely resolution of the same
Work closely with customers and the relevant banks / financial institutions to obtain the required documentation and drive timely collections
Coordinate with key departments (Engineering, Finance, Legal, Liaison etc.) to ensure timely completion of all handover formalities
Maintain a repository of customer issues / queries; Provide inputs to the relevant departments to ensure incorporation of customer feedback into future projects
Monitor preparation of instalment records, final account statements etc.
Ensure accurate and timely MIS preparation for the Department; Periodically submit the same to the Head Marketing (Residential)
Develop / update Department SOPs; Lead the development of a framework for effective handling collections, documentation and other formalities (post-sale and prior to handover) and continuously update the same .

Required:
B.E/Diploma in civil
7 to 11 years of experience with at least 5 years experience in the Customer Relations Function within the Real Estate industry


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