21 Mar

Network Analyst Goc Support - Bangalore - Medtronic

Network Analyst Goc Support
Bangalore KA
21 Mar, 2017 6 days ago

Medtronic as the company that open the jobs vacancy, have some qualification and spesification especially for the Network Analyst Goc Support jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Medtronic company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

Medtronic’s Global Operations Center (GOC) is chartered with monitoring key IT production systems 7x24x365. With facilities in the US and the Netherlands, our GOC is staffed around the clock with experts who have the tools, know-how and ability to identify and resolve production issues quickly. Our focus is on production uptime and in doing whatever it takes to identify issues and keep our systems up and running. GOC Support team manages refresh projects where Medtronic is able to deploy cutting edge technology and is known in the IT market as a front-runner in many areas. .

Job Title : Senior Network Analyst
Department : Global Infrastructures & Operations
Reporting to : Lead – Asset Management

Responsible to work closely with a global teams on network technology to ensure production uptime

Responsible for maintaining/managing our key monitoring systems like Spectrum and assist with data analytics and report creation

Performing daily health checks and implement improvements

Provide support operations of global Medtronic network infrastructure individually with minimal supervision from the lead and other global team members

Responsible, takes complete ownership of support issues, and follows through to closure with in defined SLA

Responsible for mentoring the junior team members in technical aspects and issue resolution

Involve in transition of support of various projects from Design and Engineering (D&E) delivery teams

Develop and maintain asset management process for all the regional assets across EMEA in line with Global Asset Management processes and procedures

Actively contribute to Knowledge base and provide creative ideas for knowledge management within the organization

Responsible for leverage and acquiring knowledge from global peers

Strong technical expertise in areas such as:
Deployment and configuration of Cisco routing / switching networking Infrastructure,
including WAAS and Wi-Fi

Strong knowledge of EIGRP, BGP and OSPF protocol

Strong knowledge VPN/DMVPN

Configuration, management and troubleshooting

Management/administer of monitoring tools (SCOM, NIMSOFT)

VMware networking (VDS/NSX) / software defined networking

Experience in handling complex production issues, major outages, root cause analysis (RCA)

Effective communication with high degree of escalation management

Experience in identifying repetitive issues and automation

Experience in creating accelerated solutions that would increase the productivity of support operations


Cisco certification is preferred (CCNP/CCDP)

Experience in any of these areas would be considered as a plus:

IPT/ /F5 load balancers

Cisco MDS

Firewalling – Juniper, Checkpoint

Service Management (Change/Problem Management)

Report creation (data trending/analytics)

Works effectively and independently in a dynamic environment

Flexible and willingness to learn new technologies aligned to strategy and roadmap

Responsible, takes ownership of support issues, and follows through to closure with in defined SLA

Ability to multi-task and work with multiple technical teams

Ability and desire to perform "admin" work as well as "technical" work

Self-motivated, self-managed, and results-oriented with a strong work ethic, excellent organizational skills and perseverance to accomplish objectives

Excellent diagnostic, problem solving and issue resolution ability

Able to learn quickly with minimal supervision

Ability to assess status quo, and come up with new ideas

Critical thinking capability with good analytical and reasoning skills


This role may require working in shifts and shift shall be assigned as per business need.



Graduation in Engineering (BE/BTech) or Masters in Computer Applications (MCA) from a reputed institute/university.


Minimum 5 years of experience with enterprise environments.

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