17 Feb

Customer Care Associate - Gurgaon - Global Services Pvt Ltd

Position
Customer Care Associate
Company
Global Services Pvt Ltd
Location
Gurgaon HR
Opening
17 Feb, 2017 30+ days ago

Global Services Pvt Ltd as the company that open the jobs vacancy, have some qualification and spesification especially for the Customer Care Associate jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Global Services Pvt Ltd company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

1. Answer Inbound Complaint Calls as well as assist customers who have specific queries
2. Make outbound calls to take customer concerns or check satisfaction level
3. Listen to and record complaints in the customer service application
4. Answer queries and give clarity on desired information
5. Resolving problems by clarifying issues and escalating unsolved problems
6. Fulfill requests by clarifying desired information, completing transactions, forwarding requests
7. Provide personalized customer service of the highest level

Salary: Not Disclosed by Recruiter
Industry: Consumer Electronics / Appliances / Durables
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Telecalling/Telemarketing Executive
Role: Telecalling/Telemarketing Executive
Keyskills: Inbound Customer Service Outbound Calling Customer Care

Desired Profile

Education: UG -Graduation Not Required, Any Graduate - Any Specialization
PG - Post Graduation Not Required, Any Postgraduate - Any Specialization
Doctorate - Doctorate Not Required, Any Doctorate - Any Specialization

Company Profile
V5 Global is a pan-India integrated business process consulting and restructuring organization that provides a host of services in the sales and marketing domain, to businesses across industries and geographies. V5 GLOBAL aims to make businesses more competitive in their markets through precise execution of analytical strategies, supplemented by cutting-edge technologies and processes.


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