Program And Operations Analyst - Bangalore - Accenture
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Accenture’s Finance organization is composed of the best and brightest minds in professional finance. You’ll join other exceptional professionals who deliver the financial services and strategic business partnerships that help drive and sustain profitable growth across all five Accenture businesses—Accenture Strategy, Accenture Consulting, Accenture Digital, Accenture Technology and Accenture Operations. Our more than 5,800 people around the world are incredibly talented, creative, innovative and motivated.
Corporate Functions—including Human Resources, Finance, Legal, Marketing and Communications, and Workplace Solutions--offers the essential expertise that enables our more than 394,000 employees to deliver high performance to our clients. Be the engine that powers Accenture, a $31 billion company that provides consulting and outsourcing services to more than 40 industries--including 94 of the Fortune 100, and governments around the world.
• Responsible for providing operations, administrative, and executive support to the MD and APAC and Europe Senior Managers
• Provide logistics and co-ordination support to the APAC and Europe audit teams
• Support global departmental operations and activities
• Operations Support to the MD and APAC and Europe Senior Managers. Specific responsibilities include:
o Producing various operations reports, including staff productivity, staff travel percentage, project timelines reporting, DRO and Cycle time calculation.
o Maintaining staff/resource calendar with approved leaves, travel schedule, travel itineraries, etc.
o Update and maintain APAC and Europe budget to actual results and monitor WBSEs.
o Track departmental initiatives
• Executive Assistance for the MD and APAC and Europe Senior Managers. Specific responsibilities include:
o Manage complex calendars of the MD and SMs (including extensive rescheduling) via Outlook.
o Schedule leadership meetings per CRM plan and co-ordinate with EAs of senior leaders to manage complex scheduling conflicts.
o Arrange and coordinate internal and external meetings and trainings. Handle routine and non-routine logistics (e.g. contact meeting participants and coordinate responses, compose meeting materials co-ordinate logistics, travel, facilities, F&B, agenda, and speaker diaries for trainings, group meetings, and leadership visits).
o Coordinate complex travel arrangements, typically involving multiple changes and destinations based on understanding of Executive’s availability and obligations. Support with travel documentation and procedures (itineraries, visa/passport procedures).
• Logistics and co-ordination support for APAC and Europe teams, including:
o On-boarding/off-boarding support for FTEs and Contractors.
o Procurement support - IQN requests, Purchase Orders, Enterprise ID creation.
o Coordinate work with third-party suppliers – both internal and external – to address support needs.
o Co-ordinate subscriptions and payments for professional fees and delegate charges for trainings and conferences.
o Scheduling candidate interview with HR and arranging interview logistics.
• Global Operations Support, including:
o Work with a counterpart based in Chicago to schedule pre-audit meetings.
o Post/Maintain on SharePoint sites and send out Customer Surveys.
o Maintain departmental Org Chart
o Maintain report distribution list and update with changes in organizational structure and role changes.
o Bachelor’s degree from a reputed university with first class.
o Post graduate degree preferred.
o Commerce or Accounting background preferable.
Skills & Qualifications Required:
o Minimum 5 years post qualification work experience with large corporates in operations and executive support roles, preferably supporting virtual and internationally dispersed team.
• Other Required Skills:
o High level of proficiency in oral and written English, and able to fluently communicate with senior executives internationally.
o Be able to multi-task and support multiple simultaneous requests through prioritization.
o Strong issue identification/analysis, problem-solving, and facilitation skills.
o Sense of responsibility, initiative and high quality work standard.
o The job does not require shift working but the individual should have the flexibility to adjust for working with various time zones.
o Technology savvy and able to quickly learn and use systems and tools.
o Strong PC skills (MS Office, including Excel, Access, Word and PowerPoint).
• Travel Requirement:
o Travel to different Accenture offices in Bangalore is inevitable.
o The role does not generally