19 May

Services Team Leader Customer Operations - - General Electric

Position
Services Team Leader Customer Operations
Company
General Electric
Location
BR
Opening
19 May, 2017 5 days ago

General Electric as the company that open the jobs vacancy, have some qualification and spesification especially for the Services Team Leader Customer Operations jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of General Electric company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
Responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order. Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop structure. Includes craft & non craft labour as well as manager roles responsible solely for these activities.

Essential Responsibilities:
Responsible for the daily coordination of fulfillment issues related to Customer Service Agreements, Time and Material, Component Repair and Accessory shops. Work closely with the shop to resolve issues, represent customers in production meetings, and communicate status to the customer. Review business options for impacts on profit, for compliance with contracts, policies, and procedures, and for innovative ways to achieve customer satisfaction. Complete customer and internal paperwork. Coordinate shop and/or program reviews and customer visits at the site as necessary. Contributes to the development of an operational year plan for own department activities of the team. Discusses consequences of changes in products and processes for the own team in the organization. Works together with people from the business unit. Contacts are under guidance and/or geared towards collecting or giving technical information. Targeted clients. Contracts are predefined and a framework of conditions is set and followed.

Qualifications/Requirements:
Bachelor's degree in Engineering from an accredited university or college, at least 5 years of experience with Services and people leadership. Language skills (Portuguese & English). Quality management skills. Mobility to work full time in Field Services, starting in Joao Camara / RN and across Brazil.

Desired Characteristics:
Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to work independently. Strong problem solving skills. Experience (at least 3 years) working with Electrical Rotating Machines (Motors & Generators).

Locations: Brazil

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.


Other Services Team Leader Customer Operations Jobs Vacancy

30Mar

Immediate Hiring For Service Desk Team Leader Bangalore. Job Openings in Semi Tech Process Bangalore Provizor for Immediate Hiring For Service Desk Team Leader Bangalore, this job opened at 30 Mar, 2017. Team Leader -(Technical). ITES, BPO, KPO, LPO, Customer Service, Operations. Significant customer service skills.... ... (Read more about Immediate Hiring For Service Desk Team Leader Bangalore - Bangalore - Semi Tech Process Bangalore Provizor)


27Feb

Customer Success Manager. Job Openings in Cisco for Customer Success Manager, this job opened at 27 Feb, 2017. It becomes a service business, capable of automatically managing customers' entire IoT service lifecycle, delivering increased customer value and unlocking new... ... (Read more about Customer Success Manager - Mumbai - Cisco)


07May

Operationsteam Leader Kyc Operations Day Review. Job Openings in Morgan Chase for Operationsteam Leader Kyc Operations Day Review, this job opened at 07 May, 2017. The KYC Team Leader will:. The KYC Team Leader must have excellent customer service standards to define, analyze, and resolve customer inquiries and escalations... ... (Read more about Operationsteam Leader Kyc Operations Day Review - Bangalore - Morgan Chase)


12May

Customer Delivery Manager Bharti. Job Openings in Nokia for Customer Delivery Manager Bharti, this job opened at 12 May, 2017. Customer and project teams). Leading the Customer Program Management Team. Handles project and service related Customer satisfaction.... ... (Read more about Customer Delivery Manager Bharti - Gurgaon - Nokia)


12May

Customer Delivery Manager Vodafone. Job Openings in Nokia for Customer Delivery Manager Vodafone, this job opened at 12 May, 2017. Customer and project teams). Leading the Customer Program Management Team. Handles project and service related Customer satisfaction.... ... (Read more about Customer Delivery Manager Vodafone - Mumbai - Nokia)