21 Mar

Process Specialist - Bangalore - Infosys

Process Specialist
Bangalore KA
21 Mar, 2017 5 days ago

Infosys as the company that open the jobs vacancy, have some qualification and spesification especially for the Process Specialist jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Infosys company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

Company: iBPO
Job ID/Ref Code: Inf_EXTERNAL_10024218_1

Experience Range: 02-04 years
Primary Location: Bangalore, IN

Job Description:
Role Designation- Process Specialist

Responsibilities- Purpose/Essence of the role: Executes transactions as per prescribed guidelines and timelines and follows all predefined procedures to meet SLA target and to ensure that the performance parameters are met. Below are the roles and responsibilities aligned to the above mentioned role / role designation: 1. SLA Compliance: Executes transactions as per prescribed guidelines and timelines such as verifying documents, processing bills, analysis of dat a, responding to complaints/queries on mail, interacting with vendors for order management depending on the process 2. Process Compliance: Executes client transactions i.e. attends to the transactions, verifies basic information, and closes customer query /issue as per defined SOP/ parameters prescribed; Ensures appropriate documentation of the upshot from the last transaction on the clients account 3. Customer Interaction: Resolves individual cases that need re-work to ensure high C-Sat / NPS score fr om the end user. 4. Process Reengineering: Delivers on the new process / approach to meet client / internal goals

Service Line: BPO Sevice Line

Other Process Specialist Jobs Vacancy


Teaching Non. Job Openings in Upsc for Teaching Non, this job opened at 25 Mar, 2017. Specialist Grade III Assistant Professor (Gastroenterology):. Other details like age limit, educational qualification, selection process, application fee & how... ... (Read more about Teaching Non - - Upsc)

  • Company: Upsc
  • Added: 1 day ago


Migration Engineer Bangalore. Job Openings in Capgemini for Migration Engineer Bangalore, this job opened at 25 Mar, 2017. Expertise in SMG Process management. As an Infrastructure specialist, maintain a thorough understanding of new product features and solutions in the cloud space... ... (Read more about Migration Engineer Bangalore - Bangalore - Capgemini)


Community Support Process Specialist. Job Openings in Facebook for Community Support Process Specialist, this job opened at 09 Mar, 2017. Analyze complex support flows and provide recommendations for process, policy and product improvements. Deeply understand the architecture and integration... ... (Read more about Community Support Process Specialist - Hyderabad - Facebook)


Environment Specialist. Job Openings in Ndma for Environment Specialist, this job opened at 11 Mar, 2017. NDMA Recruitment 2017 – Environment Specialist Posts:. Other details like age limit, educational qualification, selection process and how to apply are given... ... (Read more about Environment Specialist - - Ndma)

  • Company: Ndma
  • Added: 15 days ago


Salesforce Specialist Senior Associate. Job Openings in State Street for Salesforce Specialist Senior Associate, this job opened at 20 Mar, 2017. Strong Salesforce development skills in Configuration, Workflows and Process Builder. About State Street.... ... (Read more about Salesforce Specialist Senior Associate - Bangalore - State Street)