Sales Manager Personal Banking - Bangalore - Deutsche Bank
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Job ID: 3143196
Location: Bangalore, India
Private & Commercial Clients
Deutsche Bank's Private & Commercial Clients (PCC) Business Division provides banking and other financial services to private, commercial and corporate clients in Germany, Europe and Asia. PCC's products and services include payment and current account services, investment management and retirement planning, as well as personal loans and mortgages. For small and medium-sized clients, PCC offers a full range of services, e.g. from start-up financing to structured finance. Together with the Group's business divisions, we leverage the possibilities of interest rate and foreign currency management, foreign trade and the capital markets.
As the leading private bank in Deutsche Bank's home market, PCC provides services to more than eight million clients in Germany, in addition to five million clients abroad. PCC has more than 1,600 branches in Germany, Italy, Spain, Belgium, Portugal, Poland and India.
The branch network is complemented by a mobile network of independent advisors and by direct sales channels.
Functional Title – Sales Manager – Personal Banking
Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking.
The primary objective is over achievement of individual target on acquisition of Personal banking clientele
Acquisition - Increase acquisition of Target clientele across in Personal Banking segments. Periodically assist SSM Personal Banking in conducting approved local level sales drive (micro events) for the acquisition. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers
Relationship Building / Deepening / Cross Sell / Transition - Ensure consistent growth of the Personal Banking portfolio. Work closely with the SSM Personal Banking and team and establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book. Build a robust momentum with regard to the third party distribution (insurance, auto loans, mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Implement customer contact programs to ensure his share of wallet with the bank increases. Ensure smooth transition of customer management to the respective RM post acquisition
Retention - Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers
Risk Management & Governance - Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the SSM. Any suspicious transaction to be immediately reported to the SSM.
Candidate Skills - The candidate should have experience in servicing or sourcing clients of 5 lacs to 20 lacs relationship. Candidatesfrom Banking / Insurance / Credit Cards / NBFC. The candidate should possess excellent communication in English and well groomed. Minimum qualification required - Graduation.
In return, Deutsche Bank offers a challenging and rewarding career where your contribution is valued and rewarded. We have an inclusive and friendly working environment coupled with excellent facilities and benefits.
Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Please let us know if you require any adjustments to enable you to apply or attend an interview. If you would like to discuss your requirements, or have any concerns about the application process, please contact your recruiter.